Welcome to the privacy page for Betportal. This policy explains how we collect, use and protect personal information when you use our services. We take privacy seriously and aim to be clear about what data we hold, why we need it and how you can manage your information.
When you register an account we collect identity and contact details such as your name, date of birth, email address, postal address and phone number. We may also collect verification documents where required for identity checks.
We record device information, IP addresses, browser type, operating system, pages visited and basic usage data to provide and secure the service and to improve site performance.
We store payment and transaction information needed to process deposits, withdrawals and refunds, including payment method details and records of bets, game activity and account credits.
We use your data to operate and improve our services, to process payments, to verify identity and to prevent fraud and money laundering. We also use information to handle support requests, to fulfil legal obligations and to communicate service updates or important account information.
We protect data using industry-standard measures, including encryption in transit and access controls. Access to personal data is limited to staff and third-party providers who need it to deliver our service. We regularly review our security practices to reduce the risk of unauthorised access.
We use session and persistent cookies to remember your preferences, keep you logged in and measure site performance. Third-party cookies may be used for analytics and advertising. You can manage cookie settings via the cookie banner or your browser controls, but disabling some cookies may affect site functionality.
You have rights over your personal information, including the right to access, correct or request deletion of your data, and to object to or restrict certain processing. You may also request a copy of the personal data we hold about you in a portable format.
To exercise any of these rights or to request changes to your information, contact our support team at [email protected]. We will aim to respond promptly and to provide information on the steps taken in response to your request.
We may share data with trusted service providers that support payments, identity verification, analytics, fraud prevention and customer support. We also share information where required by law or to protect the rights, property or safety of users and the service. Third parties are required to process your information in line with this policy.
We may update this policy to reflect changes in our practices. Significant changes will be posted on this page and where appropriate we will notify you via your registered contact details. Please check this page periodically for the latest information about how Bet Portal handles personal data.
